Your Subscription
- How do I change my next coffee or grind size?
- What's the latest I can make changes to my next order?
- How do I pause or cancel my subscription?
- What do I do if I've forgotten my password?
Delivery
- When will my order arrive, and how do I track it?
- Which delivery service do you use?
- Do you ship internationally?
Brewing Your Coffee
How Perk works
- Why roast-to-order, and why subscribe instead of one-off?
- Why is Perk coffee more expensive than supermarket coffee?
- Can I try Perk without subscribing, and how much can I order?
- Why is your coffee roasted to order?
Our Coffee
- Where does your coffee come from, and how do I choose one I'll like?
- What is 'specialty' coffee?
- Is your coffee organic?
- Where and how do you roast your coffee?
- Are your coffees 100% Arabica?
Payment
- When will I be charged, and what if I see a charge I don't recognize?
- MY - How do I get my E-Invoice?
- How do I know my payment information is safe?
- What is your Return Policy?
Perk Points