If you are not satisfied with your purchase (damaged during shipment, wrong item, etc) you can send it back to us.
- Please return the item in its original packaging within 7 days of your purchase date
- Items purchased on sale or via promo codes are not accepted for return or exchange
- Brew gear that has undergone wear and tear are not accepted for return or exchange
Please send it to:
62 Ubi Road 1
09-22 Oxley Bizhub 2
We will be happy to exchange the product for you. Please reach out to us at firstname.lastname@example.org so that we can also look out for your item, and be informed why you’re returning it. Do give us at least one week to exchange it as we’ll time it with our roast date, to ensure you’re still getting the freshest beans possible!