If you are not satisfied with your purchase (damaged during shipment, wrong item, etc) you can send it back to us.
- Please return the item in its original packaging within 7 days of your purchase date
- Items purchased on sale or via promo codes are not accepted for return or exchange
- Brew gear that has undergone wear and tear are not accepted for return or exchange
Please send it to:
603 Block A, Phileo Damansara 1
9 Jalan 16/11
46350 Petaling Jaya
Selangor, Malaysia
We will be happy to exchange the product for you. Please reach out to us at hellomy@perkcoffee.co so that we can also look out for your item, and be informed why you're returning it. Do give us at least 1 week to exchange it as we'll time it with our roast date, to ensure you're still getting the freshest beans possible!