- Please return the item in its original packaging within 7 days of your purchase date
- Items purchased on sale or via promo codes are not accepted for return or exchange
- Brew gear that has undergone wear and tear are not accepted for return or exhange
Please send it to:
Unit 1610, 16/F Landmark North, 39 Lung Sum Avenue, Sheung Shui, NT, Hong Kong
We will be happy to exchange the product for you. Please reach out to us at firstname.lastname@example.org so that we can also look out for your item, and be informed why you you're returning it. Do give us at least 1 week to exchange it as we'll time it with our roast date, to ensure you're still getting the freshest beans possible!